A Patient's Guide to Medical Genetics and Hereditary Disorders

The Medical Genetics Program is proud of the team approach we take to ensure a well-rounded and thorough visit for all of our patients and their families. Our team is led by board-certified medical ceneticists. Board-certified genetic counselors, social workers, dietitians, fellows and an experienced office staff round out our dedicated team.

Your First Visit

Most likely you will meet many members of our team during your appointment. Typically, a new patient appointment can last 2-3 hours. Please take a moment to review the points below so that you know what to expect and can plan your day accordingly.

Before your appointment - After an appointment is scheduled your new patient questionnaire will be forwarded on to a genetic counselor for review. The counselor will call and work with you to obtain any medical records that are necessary for an informative visit. These records should be forwarded to our office prior to the appointment.

What to bring - Please bring a copy of your insurance card, ID and any x-rays or imaging studies that were requested. If your child is young, please remember to bring diapers, snacks and games.

Check-in - Within a few minutes of checking in, our clinic nurse will meet with you for a nursing assessment. This usually takes 10-15 minutes after which the nurse will move you to an exam room.

Meeting the team - Before you meet with the doctor, one or more members of our team will meet with you. Members of our team include: Board Certified Genetic Counselors, Residents and Fellows enrolled in our Genetics program, Licensed Clinical Social Worker and Dietitian. The amount of time for this portion of your visit varies depending on how many team members you need to meet with.

Meeting the doctor- The team members will meet to discuss your case with the attending physician you have been referred to. This may take a little time and we appreciate your patience.

Post appointment - You will be given a summary of the appointment outcome before you leave. This summary will include the diagnosis and recommendations made by our team. A copy of this summary will be faxed to your referring physician after your visit to assist in any follow up care.

Have Questions or Need Help?

Call us or send a message to the Medical Genetics Institute team. You can also have us call you back at your convenience.

Available 24 hours a day


Monday–Friday, 8 a.m.-5 p.m., Pacific Time (U.S.)