Effective Date: November 14, 2023
Personal Information You Provide. You may submit personal information, which is information that can be used to identify you individually, when you interact with the Site. For example, we may collect certain personal information from you when you donate to Cedars-Sinai (“Donation Page”), buy from our online gift shop (“Gift Shop Page”), sign up to volunteer (“Volunteer Page”), use our insurance estimate tool (“Estimate Page”), or apply for a position through our career portal (“Careers Page”). Generally, we may collect certain contact information, such as name, email address, postal address, or phone number from visitors to the Site.
When you interact with our Donation Page or Gift Shop Page, we may also collect payment card information and billing information.
.When you interact with our Volunteer Page, we may also collect Social Security number, date of birth, gender identity, racial or ethnic origin identity, sexual orientation, vaccination status, and employment and education information.
When you interact with our Estimate Page, we may collect your medical insurance information.
When you interact with our Careers Page, we may collect your educational background, work experience, and information about certifications and licensure. You may voluntarily choose to provide us with your racial or ethnic identity, gender identity, and veterans status when you apply for a position on the Careers Page.
In addition, we may engage vendors to provide certain interactive features on the Site. Your use of these interactive features is voluntary, and we may retain the information that you submit through these features. For example, we may offer an interactive chat feature on the Site to assist you with navigating the Site and for other purposes. When you participate in the interactive chat, the contents of the chat may be captured and kept as a transcript. By using these features, you understand that our vendors may process the information obtained through the feature to provide the service on our behalf.
Information Collected Automatically. We, and the vendors we work with, may use tracking technologies (such as cookies, log files, and pixels) that automatically or passively collect certain information from visitors on the Site. This information may include IP addresses, device identifiers, language preferences, referring URLs, and browser and platform details.
Please note that we or other parties may collect personal information about your online activities over time and across different devices and online properties when you use the Site. Please note our Site is not designed to respond to “Do Not Track” signals received from browsers.
We may use certain third-party technology vendors (such as Facebook, Adobe, and Hotjar) in connection with your activity on certain pages, including for advertising purposes and to understand details about your use of the Site (including referring URL, clicks, cursor movement, and scrolling activity) and personalize content for you.
Microsoft may collect information subject to its Microsoft Privacy Statement: privacy.microsoft.com/en-us/privacystatement.
For more information on how Adobe uses data it collects on certain pages like the Donation Page, visit: www.adobe.com/privacy/experience-cloud.html and experienceleague.adobe.com/docs/analytics/technotes/privacy-overview.html. To opt out of Adobe cookies, visit: www.adobe.com/privacy/opt-out.html.
We may use Google Analytics on certain pages, such as on our Gift Shop page, to understand details about your use of such pages. For more information on how Google Analytics uses data it collects, visit: policies.google.com/technologies/partner-sites. To opt out of Google Analytics, visit tools.google.com/dlpage/gaoptout. To adjust your Google advertising settings, visit: myadcenter.google.com.
Use of Information Collected
We and our vendors may use the personal information collected through the Site for various purposes, including to communicate with you and to fulfill your requests. For instance, if you use our Site to locate a specialist in your area, we use the information you provide to put you in touch with a physician, or if you visit our Gift Shop Page, we use the information you submit to complete your transaction.
We may use the personal information you provide to us to send you information that we believe may be of interest to you, including newsletters, information about new medical breakthroughs and other items related to Cedars-Sinai and its medical community. You can manage these communications, as described below in "Your Choices."
We may also use the personal information we collect to facilitate and personalize your user experience, monitor and analyze trends, usage, and activities of visitors, take certain action with regard to any suspected or actual fraudulent or illegal activity or activity that violates our polices, comply with applicable laws, rules, regulations, and legal processes, and for any other purpose, with your consent.
Disclosure of Personal Information
Cedars-Sinai may disclose personal information we have collected through the Site to our business partners and vendors. For example, we may use service providers to help us operationally or to administer activities on our behalf, such as sending emails. In addition, we may disclose personal information in the event we sell or transfer all or a portion of our business assets (e.g., further to a merger, liquidation, reorganization, or any other business transaction, including negotiations of such transactions) or with your consent or at your direction.
We take reasonable precautions to ensure your information remains confidential; however, you must keep in mind as you navigate through our Site that any transmission via the Internet is not completely secure. Accordingly, we cannot guarantee the security of your information collected through our Site.
Cedars-Sinai may use the information you provide to send you information and materials that we think may be of interest to you. If you do not wish to receive any further promotional emails from us, you can unsubscribe by following the instructions included in any such email. Please note that even if you unsubscribe from receiving promotional emails from us, we may still send you transactional or informational emails.
Use of My CS-Link and Cedars-Sinai (CS) Connect
My CS-Link is powered by Epic. You can learn more about Epic’s privacy practices at: www.epic.com/about/privacypolicies#mobile-policy-patient.
CS Connect is powered by K Health. You can learn more about K Health’s privacy practices at: khealth.com/privacy-policy. If you use the tools and features available through CS Connect (e.g., symptom checker and similar tools and features), K Health may de-identify the information you provide through these features and use that de-identified information for its own internal purposes, including to train AI-based models.
We do not knowingly collect personal information from individuals under the age of 13. If we become aware that we have obtained information from a user under the age of 13, we will delete such information in accordance with applicable law.
Information for Users Outside the United States
Please be aware that any personal information you submit will be transferred to and processed in the United States and the data protection laws and regulations that apply to your personal information may be different from the laws in your country of residence.