Neonatal Intensive Care Unit

To monitor, understand and improve the experience that parents and families have while an infant is in the Neonatal Intensive Care Unit (NICU), Cedars-Sinai examines the results of regular patient surveys.

These surveys are conducted by NRC Picker, a consumer and a healthcare research organization, based on research from the Picker Institute and Harvard University. Researchers identified the factors that are most important to patients in healthcare settings. The scores for the Cedars-Sinai NICU are not statistically significantly different from the NRC Picker averages.

Overall Rating of Care Received

The table below show the percentage of parents of infants cared for in the Neonatal Intensive Care Unit who ranked the hospital at 9 or 10 on a 10-point scale, with 10 being "best hospital possible."

These data are compared to percentage of all parents of infantsparticipating in the surveys who ranked the hospitals where their infants received similar care as 9 to 10 on the same 10-point scale.

Have Questions or Need Help?

Call the Quality Measures team Monday through Friday, 8 a.m.-5 p.m. Pacific time (U.S.), or send us a message.

Learn more about how patients have rated their levels of satisfaction with Cedars-Sinai in a variety of diagnostic and treatment areas.