Felt my time was wasted

Reviewed Jun 9, 2022 ago

Provider was very thorough in the examination. He ordered a CT before he would prescribe me antibiotics.

Reviewed Jun 9, 2022 ago

Dr. Nelson Ngyuen answered all my concerns in a very friendly and professional manner.

Reviewed Jun 9, 2022 ago

Had an awful experience with Nelson at the Urgent Care, period. He wouldn't even

Reviewed Jun 7, 2022 ago

Caring, bright, and a good clinician.

Reviewed Jun 6, 2022 ago

Every staff member was so nice, courteous, professional and it was very impressive. Nelson our PA was exceptional.

Reviewed Jun 2, 2022 ago

The provider needs to listen to the patient and not be dismissive or outright insulting by telling me to go to a truck or clinic outside if I do not like the service.

Reviewed Jun 2, 2022 ago

He was naturally very professional. Very friendly. Very kind. Listened to everything.

Reviewed May 30, 2022 ago

Thank you for taking care of me and listening to my concern and to your humbleness.

Reviewed May 27, 2022 ago

Pleasant knowledgeable listens

Reviewed May 26, 2022 ago

Excellent PA!

Reviewed May 23, 2022 ago

He instilled confidence and made my feel at ease!

Reviewed May 17, 2022 ago

My experience was pleasant, and I'm very satisfied with the care I was provided.

Reviewed May 16, 2022 ago

The person that saw me first, I don't know what type of nurse she was, but she was very unconcerned when I told her, I said my blood pressure doesn't get that high. I don't feel bad. I don't have a headache. She just was non-responsive and just stared at me. So they, I don't know who comes and gets you and sees you first, but someone needs to talk to her. Thank you.

Reviewed May 16, 2022 ago

All of the staff were expert at their position.

Reviewed May 10, 2022 ago

All was great...he was busy but I understand that.

Reviewed May 9, 2022 ago

Yeah, I like... I like this provider because they attend patients right away. And they're so nice and kind to the patient. I like it.

Reviewed May 6, 2022 ago

Thank you for taking care of my son

Reviewed May 3, 2022 ago

He was OK

Reviewed May 3, 2022 ago

Nelson was very concern of my symptoms and concerns. He ordered ultz that same evening to check what's really going on with me. Also, Nelson called me the next day with the result of the ultz. He listens to his patient carefully and shows empathy and compassion.

Reviewed May 2, 2022 ago

They were able to take care of my concerns in a timely manner. Thank you!

Reviewed Apr 26, 2022 ago

Clear follow-on care Instructions were not given.

Reviewed Apr 25, 2022 ago

Excellent job!

Reviewed Apr 21, 2022 ago

Dr. Nguyen and Abagail (nurse) were very respectful and attentive. When my blood was drawn, Abagail did a great job since I did not feel the needle prick and left no bruising!

Reviewed Apr 21, 2022 ago

The doctor and all the staff were exceptionally well, informed about everything that had to be done. They provided the best excellent service that anyone could have given me. I am very pleased with the doctor and his staff.

Reviewed Apr 14, 2022 ago

This visit went very well. Thank you.

Reviewed Apr 12, 2022 ago

At he explained everything for me and answered my questions

Reviewed Apr 12, 2022 ago

The physician's assistant that I spoke to did not Have a sense of urgency with regards to my covid diagnosis. He told me that he would prescribe something and it turned out that he didn't or forgot. And also he told me that I was a candidate for monocle therapy, and I never heard back from the facility To get that taken care of.

Reviewed Apr 11, 2022 ago

I found my provider to be condescending borderline insulting when going over my medical records and his level empathy was next to none about my concerns and condition.

Reviewed Apr 7, 2022 ago

Nothing specific about the provider. Just very annoyed with the wait time to see him. Especially since there was no wait getting in

Reviewed Apr 7, 2022 ago

He was very nice, and and he took care of me as well as I would have expected. Thank you.

Reviewed Apr 4, 2022 ago

Provider is knowledgeable and efficient.

Reviewed Apr 1, 2022 ago

Best urgent care experience I've had in my life - real care not just antibiotics and steroids. ReaL care real thought. Real answers. Everything on hand nearby

Reviewed Apr 1, 2022 ago

The follow up is unacceptable. The front desk is bad. They have no follow up. Nobody calls me with a referral.

Reviewed Mar 31, 2022 ago

Very attentive and responsive.

Reviewed Mar 24, 2022 ago

He was very sharp. Spent sufficient time. I was extremely happy with this provider.

Reviewed Mar 19, 2022 ago

To listen, be more comprehensive in his approach to patient concerns. To understand that when people come to urgent care, they're seeking solutions not a referral to a YouTube video and a punting of patient care to a specialist in a week. To consider his patients as he would himself - if he was having difficulty with dizziness vertigo - I think he would have done more to relieve the symptoms than look up a YouTube video- wait a week to get a specialist referral- then wait however long to see when a specialist can be scheduled. Overall, doesn't seem to thoughtfully determine a course for care.

Reviewed Mar 17, 2022 ago

Friendly, capable and competent

Reviewed Mar 14, 2022 ago

Yeah, I just want to comment and that Nelson. I can't pronounce his last name, really helped me, dodge, a bullet, his prompt, professional courteous, knowledgeable treatment. Help me to avoid a very serious major issue, with my intestines. So he got a 10 because he got the job done, and and really made would make my recovery a whole lot easier.

Reviewed Mar 10, 2022 ago

Keep doing the fantastic job!

Reviewed Mar 8, 2022 ago

The Best Provider I have ever experienced at an Urgent Care Facility

Reviewed Mar 4, 2022 ago

Just as said in the previous block - ALL the team at Cedars-Sinai Urgent Care are WONDERFUL!

Reviewed Mar 1, 2022 ago

Overall really excellent treatment

Reviewed Mar 1, 2022 ago

Hi, I just want to make the comment that the provider was very pleasant, very helpful. Very reassuring, put me at ease and I would recommend him to anybody. He was great.

Reviewed Feb 22, 2022 ago

All good

Reviewed Feb 22, 2022 ago

I thought Dr. Nguyen was very patient. He was kind. He was very attentive. He listened. He didn't over talk to me. He made me feel at ease even though there was sometimes in conversation, I didn't know how to describe or say what I wanted to, and he's just very calm and he listened. I appreciate ... I appreciated that. I felt very comfortable with Dr. Nguyen.

Reviewed Feb 10, 2022 ago

The providers were all polite, friendly, helpful. Exactly what one wants at Urgent Care

Reviewed Feb 10, 2022 ago

Excellent attention to detail

Reviewed Feb 8, 2022 ago

Loved the staff. Very friendly and efficient.

Reviewed Feb 5, 2022 ago

He needs to be a little more empathetic towards his patients. I felt as if I he thought I was making up the pain I was feeling and he didn't believe me because he couldn't figure out what was wrong.

Reviewed Feb 3, 2022 ago

All positive . Nelson is an amazing PA

Reviewed Feb 1, 2022 ago

all personale were excellent.

Reviewed Jan 25, 2022 ago

Both the PA and the nurse appeared uninterested and bored. I waited for nearly an hour in the exam room and when the PA arrived he neither introduced himself nor did he show much interest or empathy for me. An altogether bad experience. I have had some great doctors and experiences at Culver City but was greatly disappointed yesterday.

Reviewed Jan 24, 2022 ago

The provider was informed and very professional. I felt confident in his knowledge.

Reviewed Jan 20, 2022 ago

The facility was nice but the care I received was subpar

Reviewed Jan 17, 2022 ago

Great staff, from till exit. Clean, modern, and sanitary environment.

Reviewed Jan 15, 2022 ago

Excellent professional

Reviewed Dec 30, 2021 ago

The wait time was approximately 2 hours, I felt like my illness was getting worse. Otherwise, pleasant experience.

Reviewed Dec 30, 2021 ago

The provider was very patient and knowledgeable and had a good bed side manner.

Reviewed Dec 28, 2021 ago

He was very calm.patient good listener attentive and yeah, I had a great suggestion ha remember me and provided great care.

Reviewed Dec 28, 2021 ago

I felt swept away.

Reviewed Dec 27, 2021 ago

None. He's great

Reviewed Dec 18, 2021 ago

Professional, timely and explained things clearly

Reviewed Dec 6, 2021 ago

And thank you for making me able to (unreadable) the care I had with the doctor was very epic, professional, the Dr. I am satisfied and of course I would recommend any friend or family member to come back to this place, thank you very much, have a good day.

Reviewed Dec 3, 2021 ago

Even down he is really young provider he provided a really good service ?

Reviewed Nov 27, 2021 ago

He was very young looking! But very attentive, & took care of my problem efficiently.

Reviewed Nov 22, 2021 ago

Nelson did a great job! He did a thorough exam and worked so well with the entire team. I felt very well cared for. It was one of the best experiences I have ever had at Cedars-Sinai. I felt like the care team rolled out the red carpet for me and each of them paid very special attention to my health care needs and questions.

Reviewed Nov 22, 2021 ago

very knowledgeable and undarstands your health concerns

Reviewed Nov 18, 2021 ago

His diagnosis turned out to be accurate. After I had my leg wrapped properly at the center, my leg healed within two weeks and I have had no trouble since. It seems like a miracle that this very painful condition is now gone.

Reviewed Nov 16, 2021 ago

Nelson was my P.A. and immediately diagnosed my problem and arranged for paramedics to transfer me to the hospital. He was calm, very kind, smart, and addressed all of my questions and concerns. I simply could not have been in better hands. Thank you to Nelson and everyone else at Cedars Urgent Care - great team!

Reviewed Nov 15, 2021 ago

Nelson was knowledgeable, did not sugar coat his impressions, was kind,

Reviewed Nov 8, 2021 ago

Efficient and pleasant

Reviewed Nov 1, 2021 ago

Never leave a patient waiting for a half an hour and never get a response from my nurse saying sorry where busy but unfortunately when I walk out of the room to use the restroom, all three nurses were sitting at the counter and the doctors in their office and only one nurse was helping patients which it wasn't busy at all. I Ended upset leaving the office with out getting tested for Covid...

Reviewed Oct 18, 2021 ago

He was extremely knowledgeable, professional, and efficient. Great visit... visit.

Reviewed Oct 16, 2021 ago

Nelson is very professional. He is warm and comes in asking what's going on. I felt very comfortable with him.

Reviewed Oct 16, 2021 ago

He was great

Reviewed Oct 16, 2021 ago

Provide estimated wait time

Reviewed Sep 16, 2021 ago

Every was very professional, caring, and listened.

Reviewed Sep 16, 2021 ago

When he left quickly he had no facial expressions. I don't know if he's got something personal on his mind or he just was so tired of another patient coming for a Covid test. But he did make me feel better. Just wish he ended it with some kind of acknowledgment or affirmation to my concerns.

Reviewed Sep 14, 2021 ago

The woman who administered my COVID test was very good.

Reviewed Sep 14, 2021 ago

He was thorough and kind. Gentle and patient. Excellent doctoring.

Reviewed Sep 13, 2021 ago

A good provider. Good bedside manner

Reviewed Sep 13, 2021 ago

Thank you for implying such a great staff ... faculty. The physicians on call, customer service, it was all fantastic, and it was hard to understand me, because I had to have a double mask on, and I had a cough. So, thank you again.

Reviewed Sep 9, 2021 ago

The person that was at the front desk was working alone, and he was as busy as a one armed paper hanger, and he did a stellar job. Checking people in, trying to get me an appointment, had to get supervisors involved, got nothing but grief from imaging, and it was ridiculous. But the guy himself, excellent freaking job.

Reviewed Sep 7, 2021 ago

The physician's assistant who I saw seemed competent in his role and duties. He did all the "admin" stuff efficiently - the prescriptions he wrote got transferred quickly to my pharmacy and were ready to pick up about an hour later. I was also happy to see that my prior medical history (including meds, etc) from visiting other Cedars providers was preserved and could be accessed from his computers - I only needed to update with one RX that I was no longer taking.

Reviewed Aug 28, 2021 ago

Yes. I went to a specialist today to try to find out what's wrong with me, and specialist just asked me where I went, and I said I went to Cedars, and he said, "How come they didn't give you an EKG? Given the symptoms that you told me, lightheadedness, and the tingling sensation, that would have been enough to ... to trigger most anybody to give you an EKG", and I said, "I don't know, the young fella was a ... he said he was a PA. I asked him if he was a Dr, and he said, no." I don't know who I saw, I don't know what I saw, I don't know what a PA is, okay? I just don't know. He was very nice and ... and I

Reviewed Aug 26, 2021 ago

Yes, they were very nice to me. I couldn't ask for no, kinder person. so, If I give them 10, they treated me. Nice.

Reviewed Aug 24, 2021 ago

keep up the good job

Reviewed Aug 24, 2021 ago

He was very knowledgeable and attentive and careful.

Reviewed Aug 23, 2021 ago

He was very helpful and understanding.

Reviewed Aug 19, 2021 ago

Thank you for taking the time for me - I did not feel rushed, I felt heard with respect- thank you

Reviewed Aug 19, 2021 ago

Yeah, always happy. Very happy with an Urgent Care people. I love them. Doctors, nurses, everybody. Thank you, and I wish it could be for long. The time that the office is open. I Wish. Thank you so very much.

Reviewed Aug 16, 2021 ago

He was extremely professional, respectful, thorough and kind. Felt he took very good care of me.

Reviewed Aug 16, 2021 ago

Understood my Concerns & Need for Speedy Assistance for my Dr. The Process of Getting the MRI and Possible Surgery Concerns of Procedures .

Reviewed Aug 12, 2021 ago

Dismissive. Wasn't interested in drilling down into what my needs were at that moment.

Reviewed Aug 12, 2021 ago

He could have heard my concerns about infection in my left ear in view of my past history of infections including one that resulted in cellulitis. Instead, he resisted prescribing an antibiotic that could have helped to eliminate my pain and inflammation.

Reviewed Aug 6, 2021 ago

He remembered me from my last visit and was very professional. He is an excellent care provider..

Reviewed Aug 6, 2021 ago

Professional straightforward good experience.

Reviewed Aug 6, 2021 ago

The provider was ok.

Reviewed Aug 5, 2021 ago

Their perfect I every way, kind considerate and carring????

Reviewed Aug 2, 2021 ago

Yes, I was very very grateful that Nelson called me back and I was told he would call before 10 p.m. But he actually called like within the hour. If even less, so that I was very appreciative of.

Reviewed Aug 2, 2021 ago

Very personable and professional physician.

Reviewed Jul 30, 2021 ago

The providers were excellent, took a close look at everything, explained everything to me, and had a deep understanding of my medical history. I felt very confident in their work and happy when I left.

Reviewed Jul 30, 2021 ago

Nelson was very polite and interested in my problem. I asked if I needed a x-ray of my back to see what the problem is but he said no because I had no fall or accident. Still in pain after 2 days. Have no clue why my lower back still impedies my walking because of pain.

Reviewed Jul 29, 2021 ago

Yes, it was doing good and he check everything, but in the meantime, he said, "You have to go to you doctor, the general practitioner and ask him to ask for a doctor for hands ... for your hands." because I have something pop up in both my hands, and it's really painful. That's why I went to ... over there. But he was okay. And he was doing fine, but he told me, just that thinks you might have arthritis. I told him, "No, that's not arthritis sign." And then he told me, just take some Tylenol and ... for three days and then go and meet with your doctor. That's all I can say. Thank you. I hope you get

Reviewed Jul 28, 2021 ago

Dr Nelson is fabulous. He kept things real and kept it simple I would see him again if I needed too!

Reviewed Jul 28, 2021 ago

Was well prepared prior to entering exam room, came to dx quickly. Appreciated the skill and solution.

Reviewed Jul 26, 2021 ago

Great Service!

Reviewed Jul 24, 2021 ago

The doctor/nurse at urgent care in Culver City, whose name was Nelson, was wonderful. He provided me with assurance that my condition wasn't infected and he was very helpful. I have had other experiences at the Culver City urgent care, and had good experiences there. They are doing a good job. Your primary care physicians need to be much more patient oriented. I have received very low quality care from them.

Reviewed Jul 19, 2021 ago

I still haven't gotten the results of my stool samples and I'm waiting for that. Hello.

Reviewed Jul 15, 2021 ago

This provider should not be working at Cedars-Sinai or any other Medical facility as a PA.

Reviewed Jul 15, 2021 ago

We have had almost 45 years of experience with Cedars-Sinai in our family. We have experienced everything from childbirths of new family members to unfortunate deaths of the eldest, as well as surgeries, ER visits and short stays. The hospital and staff always deliver very high quality care.

Reviewed Jul 15, 2021 ago

He was great, not a lot of waiting around. It was an overall good experience.

Reviewed Jul 13, 2021 ago