The entire staff is always friendly and professional

Reviewed Jun 8, 2022 ago

Thank you. The provider is the best. Thank you.

Reviewed Jun 8, 2022 ago

He was able to connect with me and my pain ?

Reviewed Jun 7, 2022 ago

Dr Chong spent enough time to listen to my problems and explained everything about my issues... He was very polite and professional.

Reviewed Jun 7, 2022 ago

Nothing negative. My experienced going to this facility, meeting my new doctor are really good. The staff are super friendly and the place itself is clean.

Reviewed Jun 6, 2022 ago

Dr. Matthew Chong lead with empathy in my visit. He had already read my test results, listened to my description of the problems, and offered an easy to understand prescription that will really work for me. He was intelligent, articulate, and most of all caring for my personal situation. Thanks Dr. Chong!!

Reviewed Jun 1, 2022 ago

Everything is ok with my provider he is perfect

Reviewed May 25, 2022 ago

Wonderful surgeon and a compassionate human being; you could not find a better Surgeon.

Reviewed May 24, 2022 ago

Dr. Chong is very patient and thoughtful, and answers my questions fully. I think he's just terrific...and I think you would like him too.

Reviewed May 18, 2022 ago

I appreciated his knowledge and candor.

Reviewed May 18, 2022 ago

Very professional and competent.

Reviewed May 17, 2022 ago

Dr Chong Engaged and interactive Listens to your questions / concerns Honest and up front with his information about your condition

Reviewed May 16, 2022 ago

Dr Chong is well manner, kind & explains thoroughly.

Reviewed May 16, 2022 ago

knows his stuff and explains it in a manner you can understand

Reviewed May 10, 2022 ago

Dr. Chong takes the time to explain. Everything always has a smile on his face, he's direct to the point. Easy to understand terms feel very comfortable. When I am dealing with him and has have I have had a great experience working with him, him taking care of me. I would recommend him for anything. Thank you.

Reviewed May 4, 2022 ago

Dr. Chong listens, gives clear feedback, and cares about his patients.

Reviewed May 4, 2022 ago

He was professional and put my mind at ease

Reviewed May 3, 2022 ago

Very professional, courteous, and efficient.

Reviewed May 2, 2022 ago

I am very pleased with Dr. Chong and his staff. His pre-surgery, surgical, and post-surgery care has been exemplary and I would highly recommend him to anyone in need of the type of surgery I had (spinal fusion / laminectomy).

Reviewed May 2, 2022 ago

We appreciated our consult with Dr. Chong and his staff. Explained very well and answered all our questions. Great experience!

Reviewed May 2, 2022 ago

Dr. Chong is a caring, personable and superb surgeon. Dr. Chong also provides wonderful guidance for healing of surgical sight post-surgically. He is an amazing Doctor.

Reviewed Apr 27, 2022 ago

He is an excellent surgeon and I would absolutely use again and recommend him to Friends and family members.

Reviewed Apr 26, 2022 ago

Dr. Chong could not have been more helpful. His manner was cordial and informative. He answered all our questions in depth. The opportunity to see and discuss the MRI and xrays, instead of trying to understand the written reports, was very helpful! Clearly this was one of our most positive experiences with a health care provider! Thank you!

Reviewed Apr 26, 2022 ago

Don't keep a patient waiting for an hour. Unacceptable. If you know you're going to be running behind have your office staff call the patients to let them know when to come. The patient's time is just as precious as the doctors time.

Reviewed Apr 19, 2022 ago

All very well with this doctor, very good doctor.

Reviewed Apr 11, 2022 ago

Dr. Chong and his staff are very professional, courteous, and make me feel very comfortable. So I would highly recommend them. Thank you.

Reviewed Apr 5, 2022 ago

Very professional

Reviewed Apr 5, 2022 ago

Dr. Chong is a very good doctor. He listened to everything that I had going on and he's very caring and concerned about his patients. He's an excellent doctor.

Reviewed Apr 5, 2022 ago

I'm very happy he's a very good doctor.

Reviewed Apr 5, 2022 ago

We were extremely nervous when we went to go see, Dr. Chong, he put us at ease and made it and we understood everything and we were very comfortable when we left.

Reviewed Apr 4, 2022 ago

Dr Chong has been the most outstanding surgeon and so easy to talk to and share information, His attentiveness and true concern during and after the two successful surgeries was amazing. I am so thankful he "took me on" as his patient when others dismissed me because of my age (90).

Reviewed Mar 29, 2022 ago

None I can think of. It all went well.

Reviewed Mar 23, 2022 ago

I am extremely grateful for my back consultation with Dr. Chong. He asked questions, listened, explained the injury by showing the spine cast for a visual understanding and gave me options - one being that time itself might heal the injury.

Reviewed Mar 23, 2022 ago

Great bed side manners, attentive, patient, and answered all questions and concerns. Highly recommend him. Thank you!

Reviewed Mar 22, 2022 ago

Dr. Chong has excellent bedside manner and his staff was excellent in getting me into an emergency MRI and Dr. Chong even followed up with me in the evening after hours, which was very appreciated.

Reviewed Mar 21, 2022 ago

Dr Matthew Chong is knowledgeable, professional and personable. I was impressed by the way he listened and took time to answer my questions without ever seeming like he was in a hurry. He showed me on my x-rays what was wrong and also showed me what it would look like if I got it fixed. I came away with confidence in him knowing that if I decide to have surgery, he will be the one I choose to do it.

Reviewed Mar 16, 2022 ago

I recommend Dr. Chong and the team at Cedars Sinai. After 10+ years of horrible back pain, I went to Dr. Chong seeking advice. In September he performed a spinal fusion on my back at L5/S1. The pain I lived with for over a decade is gone and I am finally on the road to recovery. Dr. Chong listens to his patients. He looks at long term solutions; not just short term.

Reviewed Mar 15, 2022 ago

Very clear and responsive. Didn't waste time

Reviewed Mar 15, 2022 ago

This provider takes care of all his patients very well.

Reviewed Mar 9, 2022 ago

I wouldn't recommend him to anyone nor an animal.

Reviewed Mar 8, 2022 ago

Dr Chong was incredibly patient with answering my questions in great detail knowing that a potential surgery was a serious issue for me.

Reviewed Mar 2, 2022 ago

I think he is very good.

Reviewed Feb 28, 2022 ago

Dr. Chong was outstanding. I had this spinal stenosis for like 4 years, and this is the first time in 4 years that I've have not had this constant discomfort. So I am internally grateful to Dr. Chong. He was great, explained everything and I would recommend them highly to anybody who is having a similar surgery. So thank you very much. I really appreciate you taking care of this old retired guy. Thanks again.

Reviewed Feb 23, 2022 ago

The Best!!!

Reviewed Feb 23, 2022 ago

Dr. Chong is very personable, knowledgeable, and treats patients very respectfully.

Reviewed Feb 23, 2022 ago

Dr. Chong did a fantastic job of explaining everything. He's very knowledgeable, very enthusiastic, very caring, and caretaking, and I really thought it was an excellent visit. I wish it could have been longer, but I know, you know, everybody's pressed for time and it was the end of the day, but he does a fantastic job. The X-ray tech was fantastic, and all the staff I came in contact with were fantastic they all great. Thank you.

Reviewed Feb 21, 2022 ago

It was good ?

Reviewed Feb 21, 2022 ago

Dr. Chong and his assistants are wonderful. They are very professional and efficient. I cannot recommend them more highly.

Reviewed Feb 9, 2022 ago

Very professional, cordial, and knowledgeable. An excellent communicator.

Reviewed Feb 8, 2022 ago

The provider with excellent the office to take a shorter amount of time to get people authorize to see the doctor.

Reviewed Feb 2, 2022 ago

Excellent.

Reviewed Feb 2, 2022 ago

Great customer service fast and friendly.

Reviewed Feb 2, 2022 ago

Pleasant doctor with great listening and explaining skills.

Reviewed Jan 31, 2022 ago

It was a good experience.

Reviewed Jan 28, 2022 ago

Spent time with me, heard all of my concerns, excellent overall experience with Dr. Chong.

Reviewed Jan 24, 2022 ago

I think Dr. Matthew Chong is an excellent physician, he did two back surgeries on me and I'll be able to walk and have no bad pains at all and I will take advising him and recommend him to anyone else, I have recommended him to several different people.

Reviewed Jan 21, 2022 ago

The doctor was outstanding. He was great listener. He helps, he explained everything that... We were going to do, we took a... test to help check and see what was going on. And he clearly explained the plan of care and and what the next steps were. I am very, very satisfied. He's awesome.

Reviewed Jan 21, 2022 ago

Hi regards for his expertise is empathy is thoroughness. His credibility. And guidance.

Reviewed Jan 21, 2022 ago

Dr. Chong is a brilliant physician, but more importantly, he shows caring and concern for the issues facing me as a patient. Just a great physician.

Reviewed Jan 21, 2022 ago

His knowledge, his care, giving you the best help, straightforward about your health care where you would be and where you should be. I wouldn't change a thing. Thank you very much. I appreciate it service.

Reviewed Jan 18, 2022 ago

Great doctor! Gets back to me immediately

Reviewed Jan 13, 2022 ago

Friendly Thorough Listened well Very personable

Reviewed Jan 5, 2022 ago

My experience with Dr. Chong was just awesome! He is very clear, very personable and listened carefully to my concerns. I definitely felt that he understood my particular situation, goals, and concerns and was careful not to prescribe a "one-size-fits-all" solution. He discussed various options and recommended an intensive exercise regimen for my back (the most conservative course) to start and we will do a reassessment in two months. I could not have been more happy with my visit. It was my first time seeing him or any back surgeon, and I would definitely feel complete confidence in having surgery with him if it comes to that. Great doctor!!!

Reviewed Jan 3, 2022 ago

Yes, I felt he was very, very professional. He listened and he had good information, very caring about the patient and the situation and I can't praise him enough. He seems like a really, really nice guy and I'm looking forward to the surgery. So, thank you.

Reviewed Jan 3, 2022 ago

Sensitive, positive, easy to understand Felt very comfortable with this dr

Reviewed Jan 3, 2022 ago

I just did. But basically Dr Matthew Chong is incredible. I'm a doctor and he was excellent with his descriptions of my issues, discussion of the plan and getting details on treatment possibilities. I will not go to anyone else again.

Reviewed Jan 3, 2022 ago

Dr Chong is an excellent surgeon along with an excellent bedside manner. So blessed to have had him do my surgery 6 months ago. I have had excellent results and would refer family members and friends to him without hesitation.

Reviewed Dec 29, 2021 ago

Dr. Chong is very personable. He did a great job of explaining everything to me.

Reviewed Dec 22, 2021 ago

Very caring, knowledgeable and made me feel I mattered.

Reviewed Dec 22, 2021 ago

For me, Dr. Chong is an excellent doctor and may God continue to bless you, thank you.

Reviewed Dec 8, 2021 ago

Lots of facts. Went in for a consultation and was given one. Sometimes the extracurricular jumping to conclusions needs to be omitted.

Reviewed Dec 7, 2021 ago

Yes, Dr. Chong and his staff are amazing. I'm this super pleased with dr. Chong and actually everybody at Kerlan, Jobe. I know you are certainly show why you guys are a world-class Orthopedic Group. Thank you so much.

Reviewed Dec 1, 2021 ago

Trust my provider with his long term plan for me.

Reviewed Dec 1, 2021 ago

The Doctor is very professional snd his stuff is very kind and warm heartedly treat uneasy patient thank you so much

Reviewed Nov 29, 2021 ago

I have not been well cared for. This organization knows nothing about whole patient care, the mind body connection.

Reviewed Nov 24, 2021 ago

Cedars-Sinai has a very complicated process of scheduling, I will try to avoid using them in the future

Reviewed Nov 23, 2021 ago

No Comment. He has a VERY GOOD BEDSIDE MANNER, I would like to see him again!!!

Reviewed Nov 16, 2021 ago

Dr. Chong is out standing.

Reviewed Nov 16, 2021 ago

Dr Chong has always answered my questions with patience.. in the hospital after surgery he saw me every day and I know that he was available to answer questions after I left the hospital and started physical therapy. I am grateful to him!

Reviewed Nov 10, 2021 ago

Dr. Chong is a wonderful physician. I have total confidence in him, as well as his highly efficient team. I could not recommend anyone more highly.

Reviewed Nov 10, 2021 ago

Matthew Chong is a wonderful surgeon, I would go back to him without any hesitation for any problem,I might have and he has a fabulous bed side manner.

Reviewed Nov 3, 2021 ago

Yes, Dr. Chong was very accommodating, and gave me enough of his time and very patient and listen to my concerns, and he was very professional and he told me the results of what he thought which I really truly appreciate. So I really did like oh and like his visit because I think it was really honest with me, which I appreciate. So I really truly enjoyed going to see him.

Reviewed Nov 2, 2021 ago

Dr. Chong was very good. He's attentive, he listened to what I would say, and he seemed ... and he was very, very knowledgeable in my particular condition, and I was very, very happy with the level of service that I received.

Reviewed Nov 1, 2021 ago

Excellent provider. Excellent staff.

Reviewed Oct 27, 2021 ago

I really like Dr Chong and am thankful that I have him.

Reviewed Oct 27, 2021 ago

Dr Chong is very patient and he listened to what I have to say. He is generous with his time and did not rush the consultation. He didn't hesitate to spend more time when I had questions and requests.

Reviewed Oct 21, 2021 ago

Knowledgeable, understanding, informative. From check in to my consultation, everything went smoothly and all my questions were answered.

Reviewed Oct 20, 2021 ago

I think, I think I was able to hook up with him.

Reviewed Oct 19, 2021 ago

Doctor M.Chong was very informative on my medical situation. Thank you.

Reviewed Oct 13, 2021 ago

Dr. Chong was terrific

Reviewed Oct 13, 2021 ago

This provider always wants the best outcome for his patients.

Reviewed Oct 13, 2021 ago

I really appreciate it. Thank you.

Reviewed Oct 5, 2021 ago

Dr. Chong and staff were friendly, caring and professional. I felt like I was the only patient and that was a good feeling. The Xray tech was also very nice. Pleasant experience/

Reviewed Oct 4, 2021 ago

Dr. Chong is an excellent medical provider.

Reviewed Sep 29, 2021 ago

Dr. Chong is very knowledgeable and has a great bedside manner.

Reviewed Sep 22, 2021 ago

Just keep up the great work you do.

Reviewed Sep 22, 2021 ago

Yes, Dr. Chong was very personable, he explain things exceptionally well, I just did not like the way the office handle my arrival with the wheelchair. I definitely needed assistance with that, but he was very good.

Reviewed Sep 14, 2021 ago

Keep doing what you're doing. Makes me want to recommend you to anyone who has spine issues.

Reviewed Sep 14, 2021 ago

I just want to say that Dr. Chong's office is very organized. Everyone is very caring. Dr. Chong I find to be very thorough and compassionate and excellent at communication and I highly would recommend him to any friends or colleagues.

Reviewed Sep 9, 2021 ago

Dr. Chong and his staff were amazing. They were incredibly helpful and kind. Dr. Chong took the time to explain everything so that I understood. His staff was so efficient and helpful.

Reviewed Sep 9, 2021 ago

Dr. Chong is a great Spine Surgeon. I highly recommend him.

Reviewed Sep 8, 2021 ago

I was very impressed with his knowledge and genuine concern. He is an outstanding Doctor.

Reviewed Sep 3, 2021 ago

Victor is the first class on every level took all the time I needed explained everything to me. And certainly gave me very clear options for a very serious concerned and a very serious problem. I found the whole experience. Wonderful. Very, very positive confirming and extremely valuable in assessing our past forward as to how best to proceed with care for my life. And my wife was extremely satisfied with what we heard. You gave us plenty of time. And that was the most important thing. And every moment with him is extremely clear and extremely professional.

Reviewed Aug 24, 2021 ago

All interactions have been positive and I have confidence in the service provided. If this facility is acceptable to professional athletes, I'm sure I'm in great hands.

Reviewed Aug 23, 2021 ago

Dr Chong was both thorough and compassionate with explaining why I need to have surgery. Answering each and every question patiently.

Reviewed Aug 11, 2021 ago

I was impressed with demeanor and concern and care. My visit with Dr. Chong. He answered All my questions and ask about my well, being very important informative and very knowledgeable. I was very pleased with dr. Chong.

Reviewed Aug 10, 2021 ago

Basically a good doctor. He might... I got the slight impression that he might have been a tad annoyed with some of my questions. And I'll just leave it at that... that some of my questions and apprehensions to some of their suggestions. So, that would be the only thing I would say about it. You know. I can't say... yeah. That's about it.

Reviewed Aug 4, 2021 ago

I would recommend Dr. Chong to anyone needing back surgery.

Reviewed Aug 4, 2021 ago

The true professionalism that they exerted.

Reviewed Aug 4, 2021 ago

Dr. Chong was very personable, very knowledgeable took the time. You know, lot of doctors and he had a great bedside manner, very knowledgeable. So I highly recommend him.

Reviewed Aug 3, 2021 ago

Great service.

Reviewed Aug 3, 2021 ago

I'm so glad I found this doctor! He is so knowledgeable and explains everything so well and patiently! I feel that I'm in good hands with him.

Reviewed Aug 3, 2021 ago

I feel that the doctor was not only intelligent but articulate in a way that made it easy to understand that it was on my side that he wasn't having a knee jerk reaction, he was looking out for me. The people that he had in the room that we're taking notes who's communicating with them, he listened. And I was just overall thrilled with his overall demeanor and and sense of humor and everything about it was appropriate and I wouldn't hesitate and it's already recommended him, to different people so applause, applause,bravo, and keep up the good work.

Reviewed Aug 2, 2021 ago

Knowledgeable. Easy to understand. Competent.

Reviewed Jul 27, 2021 ago

I just laid it out.. The doc is great, the wait was horrendous, more so than in just about any office I've been in recently.

Reviewed Jul 27, 2021 ago

Great personal interaction

Reviewed Jul 27, 2021 ago

Dr. Chong was very professional, very courteous, and very knowledgeable about my situation, and the treatment. And I really appreciated the time he spent. And he was very kind, and that's all I can ask for.

Reviewed Jul 20, 2021 ago

Dr Chong treated me for a very uncomfortable and painful back problem I was experiencing after having suffered a stroke. 4 months later that involved his direct treatment and physical therapy, I have had a positive experience with reduced pain and more strength.

Reviewed Jul 20, 2021 ago

Dr. explained everything in a way that was easy to understand

Reviewed Jul 19, 2021 ago

Very easy to speak with

Reviewed Jul 19, 2021 ago

Excellent surgeon with his technique and communication skills. Office very efficient. Very happy I chose him as my surgeon.

Reviewed Jul 14, 2021 ago

Needs to work on punctuality, needs a little better bedside manner

Reviewed Jul 13, 2021 ago

THE VERY FIRST DAY I MET DR.MATTHEW D.CHONG I WAS CONVICED THAT I'VE COME TO THE RIGHT PLACE AFTER LISTING TO HIM EXPLAING MY ISSUE,THE SURGRY,THE RECOVERY PROCESS AND TIME,EVER SINCE THEN,THROUGHOUT MY SURGRY AND ALL THE FOLLOW UP TILL DATE, AM HAPPY THAT I MADE THAT DECISION OF DOING THE SURGRY.

Reviewed Jul 7, 2021 ago

I feel that Dr. Chong took his time, listened, explained everything thoroughly, was very patient, very kind, has very good bedside manner. There was no questions that were left unanswered and I feel very good that I have chosen him so far. I haven't had surgery yet but me and my husband are very happy so far. Thank you.

Reviewed Jul 6, 2021 ago