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The doctor did a poor job of adjusting her explanation of health topics to account for my level education and health literacy. She also repeatedly referred to me, a queer woman who has been married to a woman for 17 years, as a virgin or someone who has never had sex because I have not had sex with a man.
Reviewed May 24, 2023 ago
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Outstanding care. Dr Cruz
Reviewed May 20, 2023 ago
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Dr. Cruz is the best I will miss her when she will be gone as my internist.
Reviewed May 20, 2023 ago
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If "Exceptional" was an option, Dr. Cruz would unanimously hit all of those marks. She is an extraordinary physician who is a great listener, empathetic, knowledgeable and always willing to go the extra mile for her patients. In the 20 plus years I've sought her care, she has always responded to messages -- by phone and by email -- even during holidays and weekends. I sincerely believe Dr. Cruz is the greatest ambassador for Cedars Sinai Medical Group and I am delighted to see her expand her practice into concierge services.
Reviewed May 11, 2023 ago
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Dr. Alice Cruz is terrific! Thorough, caring, knowledgeable and went over all my concerns in detail.
Reviewed May 9, 2023 ago
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Dr Alice Cruz is probably the best PCP I've had at Cedars and it's bittersweet that she's moving on to Exclusive Healthcare.
Reviewed May 9, 2023 ago
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Dr Cruz was very patient, caring and professional both in my original appointment and the video followup.
Reviewed May 5, 2023 ago
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I can only say good things about Dr. Cruz and her staff. I am sad she is moving to concierge care, though I well understand her decision.
Reviewed Apr 27, 2023 ago
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One of the saddest days of my life was to hear that my beloved physician Dr. Cruz will no longer be my PCP! The yrs She has provided care for me hv Ben filled w/outstanding medical knowledge-genuine concern & care-professionalism, honesty - integrity-interest in my well being & she didn't hesitate to let me no areas I needed to improve in for my general health! She made appropriate referrals & listened to me when I presented medical concerns or progress! She is truly one of the best physicians I no (I worked at Cedars over 33 yrs) and though I am happy she will b moving on with her career goals..as a long time patient I will always remember the care she provided me and miss her presence in my life!!!
Reviewed Apr 15, 2023 ago
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Dr. Cruz is caring, knowledgeable, thorough, kind and answered all my questions effectively and efficiently.
Reviewed Apr 14, 2023 ago
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Dr Cruz is wonderful She should cloned!
Reviewed Apr 2, 2023 ago
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Dr Alice Cruz is the best doctor I have ever had. I will miss her so much as she is moving to another service. I hope to find another doctor like her
Reviewed Mar 28, 2023 ago
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I would absolutely recommend Dr. Cruz to anyone seeking excellent care.
Reviewed Mar 26, 2023 ago
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Have already sent a friend to Dr Cruz
Reviewed Mar 25, 2023 ago
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Dr Cruz is simply an amazing, caring doctor and human being
Reviewed Mar 22, 2023 ago
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Dr. Cruz is an excellent physician. She is easy to talk to and always answers your questions.
Reviewed Mar 18, 2023 ago
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Dr. Cruz is professional knowledgeable and very caring.
Reviewed Mar 17, 2023 ago
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She has too many patients so I probably would not recommend her
Reviewed Mar 15, 2023 ago
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Dr. Alice Cruz is very personable. I enjoy my annual physical with her expertise. She is also very accommodating with any questions I should have when I message her.
Reviewed Mar 8, 2023 ago
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Dr Alice Cruz is awesome!
Reviewed Mar 8, 2023 ago
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If I had to choose five people with whom to be stranded on a desert island, Dr. Cruz would be number four. One through three would be husband and kids and number five would be the hunter/ gatherer. Dr. Cruz is essential, right up there between family and food.
Reviewed Mar 6, 2023 ago
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Dr Alice Cruz was excellent in listening and providing care. I walked out feeling so much better.
Reviewed Mar 4, 2023 ago
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After 20 years we have to say good bye to each other. She will be leaving her practice and I am very sad that I have to get another doctor. She has been so great. It's really sad.
Reviewed Mar 4, 2023 ago
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Dr. Cruz is excellent.
Reviewed Mar 3, 2023 ago
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DrCruz is very knowledgeable, reliable, and kindness
Reviewed Mar 3, 2023 ago
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We are completely devastated that Dr. Cruz is leaving her practice. Our entire family will always be indebted to her. She has not only shown us compassion as a provider, but more importantly as a friend. In as much as we do not want to lose her as our PCP, we share her joy in making this monumental move. Best of luck, Dr. Cruz. We thank you from the bottom of our hearts.
Reviewed Feb 27, 2023 ago
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Excellent care
Reviewed Feb 24, 2023 ago
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I already recommended to see Dr. Cruz to many of my friends, and they did, I have another half dozen of my friends that are on the waiting list patiently waiting for her acceptance
Reviewed Feb 22, 2023 ago
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Dr. Cruz is excellent. She truly cares and listens. She spends enough time with her patients and I never feel rushed.
Reviewed Feb 20, 2023 ago
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I am 100% happy with Dr. Cruz. She has been my primary care dr. For a LONG time. I feel well cared for and understood by her.
Reviewed Feb 19, 2023 ago
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Dr Cruz is alway completely informed about my conditions and is an excellent physician.
Reviewed Feb 18, 2023 ago
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Dr. Cruz is great! She asked the right questions and offered great options
Reviewed Feb 18, 2023 ago
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Very good experience.
Reviewed Feb 16, 2023 ago
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Good
Reviewed Feb 15, 2023 ago
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Yes
Reviewed Feb 11, 2023 ago
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Dr. Alice Cruz and staff are awesome. Thank you for the level of care you give to me and my family.
Reviewed Feb 10, 2023 ago
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It all went very smoothly
Reviewed Feb 2, 2023 ago
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Dr. Cruz was extremely thorough during my visit. It was my first time with her as my PCP. She made me feel heard, understood, and was great at explaining things. I've already recommended her to one of my friends who is looking for a new PCP.
Reviewed Jan 30, 2023 ago
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I've known Dr. Cruz for a long time. It is very comforting to know that she communicates with me with her full knowledge of me. I'm very grateful.
Reviewed Jan 30, 2023 ago
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Very satisfied with services
Reviewed Jan 29, 2023 ago
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Thorough. Excellent care.
Reviewed Jan 27, 2023 ago
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I appreciated Dr. Cruz's compassionate care and expertise. It was very motivating to feel like she was rooting for me to improve.
Reviewed Jan 25, 2023 ago
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Outstanding care is why I see Dr Cruz. She explains everything so well and I recommend her constantly to people looking for a great doctor.
Reviewed Jan 20, 2023 ago
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Dr. Cruz has always been very thorough in explaining options regarding any of my many questions. An excellent doctor.
Reviewed Jan 19, 2023 ago
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Eleven with Dr Cruz for many many years she's one of the reasons that I stay at cedars
Reviewed Jan 15, 2023 ago
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Alice Cruz and her assistant were quite wonderful!!
Reviewed Jan 14, 2023 ago
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I love Dr. Alice Cruz always very thorough and actually listens unlike other physicians....
Reviewed Jan 14, 2023 ago
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I am 65 years old. Dr. Cruz is by far the best doctor I have ever had in my life. Her knowledge base is fantastic and she is a great diagnostician. I never worry when I am in her care because both personally and professionally Dr. Cruz is on top of everything.. I am so impressed with Dr. Cruz, anyone who knows me can give you my doctor by name, I speak so well of her. If her practice was not closed, they would all be her patients. I feel blessed to have her handling my care.
Reviewed Jan 13, 2023 ago
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She is a very concerned doctor regarding helping her patient To be and stay healthy
Reviewed Jan 11, 2023 ago
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Dr. Cruz is excellent.
Reviewed Jan 11, 2023 ago
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Above & beyond! Dr.Cruz was amazingly thorough, a great listener, and full of insight.
Reviewed Jan 10, 2023 ago
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Good
Reviewed Jan 7, 2023 ago
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I've been raving about Dr. Cruz to friends for years. I feel very fortunate that she is my primary care physician.
Reviewed Jan 6, 2023 ago
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Dr Cruz has always had my respect, but getting to her has not been easy of late.
Reviewed Dec 13, 2022 ago
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Urgent Care, Emergency Hospital and X-rays failed me (I had a broken hand, not detected), but she stepped in and did her best to help me. Now I'm taken care of, thanks to her.
Reviewed Dec 11, 2022 ago
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Dr. CRUZ WAS ABOVE AND BEYOND
Reviewed Dec 6, 2022 ago
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Care provider was outstanding in every conceivable way. There is nothing more that anyone could ask for than the type of treatment I received.
Reviewed Dec 4, 2022 ago
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Dr. Cruz is an exceptional doctor. I have been seeing her for nine years and, even though my visits are primarily once a year for my annual physical, I feel she really knows me and offers excellent suggestions to help me stay healthy. She allots about an hour for my appointment and is very thorough in covering all aspects of my care, including new issues to be on the lookout for as I age.
Reviewed Nov 26, 2022 ago
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Dr Alice Cruz made time in her schedule to see me, post-op. She knows my history and understands my concerns. She is always very kind and provides exceptional care.
Reviewed Nov 23, 2022 ago
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Dr. Cruz is AMAZING & CARING!
Reviewed Nov 15, 2022 ago
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I would recommend Dr. Cruz with the caveat that she is often really behind schedule.
Reviewed Nov 11, 2022 ago
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Dr. Cruz is outstanding in every way. I am relieved and grateful that she is my primary care physician. Even though she appears to be running late, she never rushed or hurried our conversation.
Reviewed Nov 9, 2022 ago
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During my appointment, I felt I had the full attention of Dr. Alice Cruz. She listened and asked pertinent questions. She was fully engaged, which shows she deeply cares about her patients.
Reviewed Oct 29, 2022 ago
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Dr Cruz is always reassuring in her efforts to include me in suggestions and decisions.
Reviewed Oct 25, 2022 ago
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I've been a patient of Alice Cruz for over 20 years. She is smart, experienced, skilled and has a large network of CSMC specialists whom she will contact whenever needed.
Reviewed Oct 7, 2022 ago
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Dr. Less critical and more understanding than in past.
Reviewed Sep 28, 2022 ago
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She gave me information to better take care of myself and Information on free yoga classes that I can take for balance and strength
Reviewed Sep 22, 2022 ago
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Dr.Cruz is an excellent Doctor and has always taken the best care of me and listens to all my concerns and allays my fears. She explains all of my health problems to me and how to deal with them in a healthy manner! I would refer to all of my friends!
Reviewed Sep 17, 2022 ago
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I love Dr. Cruz! She pretty much saved my life when I was bleeding excessively and unusually. I thought the bleeding was from peri-menopause. Dr. Cruz helped me to listen to my body better and deal with it.For this appt., she checked and asked questions and will take pre cautionary steps to my health issue at hand.
Reviewed Sep 15, 2022 ago
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Dr Cruz listens to ally problems. No problems with her
Reviewed Aug 31, 2022 ago
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Dr Cruz listens well and is interactive during the appointment. I have greatly appreciated her professionalism as well as her caring perspective during the many years she has been my physician.
Reviewed Aug 18, 2022 ago
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Dr Cruz called me, because we were not able to do the video
Reviewed Aug 17, 2022 ago
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Dr. Cruz was very helpful and took the time to go over everything we needed for pre op and explained everything.
Reviewed Aug 4, 2022 ago
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Excellent as always
Reviewed Jul 20, 2022 ago
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Dr. Cruz took her time and addresses everything and provided me with material to review/educate myself with after.
Reviewed Jul 19, 2022 ago
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Alice Cruz is excellent
Reviewed Jul 15, 2022 ago
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When I explained a problem in my eye, I expected the doctor to look at the eye, but that did not happen.
Reviewed Jul 13, 2022 ago
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Dr Cruz is a great doctor, listener etc
Reviewed Jul 9, 2022 ago