Visiting a Patient
We realize that spending time with your loved one is important to the healing process. As a member of the family — in our eyes, that's any person who plays a significant role in our patient's life — your emotional support is not only welcomed, it's deeply encouraged.
However, if you have a cold or respiratory infection, we ask that you postpone your visit, for the safety of your loved one and the rest of our patients. If you're unable to be there in person for your loved one, you may also call, write or send packages to them.
Our visitor policies have been carefully considered, and put in place to ensure the highest quality of care for our patients. Our general policies are:
- Visitors must be 12 or older, except in the following units, where visitors must be 18 or older:
- Adult Intensive Care Units (ICU)
- Neonatal Intensive Care Unit (NICU)
- 4 South nursing unit
- 6 North nursing unit
- Requests to visit patients in compassionate-care situations must be approved by the nursing director or administrator on duty.
- Siblings of patients of all ages are allowed to visit our Obstetrics and Pediatrics units — including Pediatric Intensive Care and Neonatal Intensive Care units — as long as they do not exhibit symptoms of a cold or other contagious illness.
General Visiting Hours — 10 a.m.-9 p.m.
- The number of visitors in a patient room is generally limited to four, although some areas limit visitors to two at a time. Please ask the nurse on duty for details.
- Children under age 12 generally aren’t permitted in a patient's room. Please see the notes on each specific department for exceptions.
- Visitors under age 18 must be accompanied by an adult at all times.
- Please be aware that a caregiver may interrupt your visit during some patient care routines.
- If you’re ill, please postpone your visit.
Please explore the hours of specific departments for additional details.
Contacting a Patient
General Influenza Precautions
Help us prevent the spread of germs that cause respiratory illnesses like influenza:
- Wash your hands often with soap and water or use alcohol-based hand cleaners.
- Cough or sneeze into your elbow.
- Avoid touching your eyes, nose or mouth.
Main Campus WiFi Access
- Choose the "csguest" network in your device’s wireless settings.
- A "guest" login window will appear.
- Select "log on as guest" — no password required.
Please note: Smoking is not permitted anywhere on the medical center campus, including sidewalks, parking structures and inside vehicles, whether parked or driving through campus.