Additional Resources for Dual-Eligible Beneficiaries

Cedars-Sinai Dual-Eligible Hotline

Available 7 days a week, 6 am - 9 pm PT


Website dedicated to pooling information about California's Coordinated Care Initiative.

Offered by the state's Cal MediConnect program, this office can assist enrollees in navigating issues and filing appeals.


This branch of the state’s Medi-Cal Managed Care Division provides information to Medi-Cal beneficiaries. If you do not want to mail in your health plan choice form, you can enroll in your preferred plan by calling the number below.

844-580-7272; TTY users, 800-430-7077

Health Care Options also has locations where you can talk privately with an enrollment specialist in person.

Volunteer counselors can provide information over the phone and conduct free educational presentations.

800-434-0222 (In Los Angeles County, the direct number is 213-383-4519; TTY users, 711)

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If you have questions about coverage or referrals, we’re here to help.
Available 7 days a week, 6 am - 9 pm PT

Dual-Eligible Options

Get the details about your options as a participant who’s eligible for both Medicare and Medi-Cal.


Get definitions to terms, abbreviations and acronyms related to billing, insurance and financial assistance.

Frequently Asked Questions

Qualify for both Medicare and Medi-Cal? Find answers to the most common questions about dual-eligible insurance.