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Help Paying Your Bill

Financial Assistance

As part of our mission, we are committed to providing access to quality healthcare for the community and treating all of our patients with dignity, compassion and respect. This includes providing services without charge, or at significantly discounted prices, to eligible patients who cannot afford to pay for care as provided by our financial assistance policy. We also offer our patients a variety of options to meet their financial needs, even if they do not qualify for assistance. For questions, please call Patient Services at 323-866-8600.

Are You Eligible?

  • Financial assistance, without charge is available to patients receiving medically necessary services and whose income and monetary assets are at or below 400% of the federal poverty level.
  • Patients whose income ranges between 401%-600% of the federal poverty level also qualify for discounted care.
  • Discounts available to patients will be on a sliding scale based on family size, income level and insurance status.
  • Eligibility for financial help is determined without regard to sex, race, color, religion, ancestry, national origin, age, disability, medical condition, marital status, sexual orientation, gender identity, gender expression or educational background.

Person in Family/Household
Poverty Guideline


















Note 1: For families/households with more than 8 persons, add $5,140 for each additional person.

Note 2: The 2023 poverty guidelines for the 48 contiguous states and the District of Columbia are in effect as of January 19, 2023.

How to Apply

1. Download and print the Financial Assistance application.

Select your language:

Forms are also available at our registration and admission desks.

2. Submit your application.

By mail:
Cedars-Sinai Financial Assistance Processing Unit
File 1688
1801 W. Olympic Blvd.
Pasadena, CA 91199-1688

In person:
Cedars-Sinai Patient Financial Advocates Office
South Tower, Room 1740
8700 Beverly Blvd.
Los Angeles, CA 90048

Need help getting the application, filling it out, or turning it in?

  • Contact Patient Services at 323-866-8600.
  • For patients currently admitted at the hospital, contact Patient Financial Advocates at 310-423-5071.
3. We will review your application.
  • A customer service representative checks your application to make sure it iscomplete and all supporting documentation is provided.
  • If your application is incomplete, then you will receive a letter explain what is needed.
  • You will receive communications notifying you whether the application was approved or declined.

If you have not received any status notifications, you can contact Patient Services at 323-866-8600.

Patient Services

Available weekdays 8 a.m. - 4:30 p.m. PT

General Questions

Available 7 days a week, 6 a.m. - 9 p.m. PT

Financial Assistance Documents

View the Summary of Financial Assistance Policy:

The financial assistance policy applies only to medically necessary services provided by Cedars-Sinai and include:

  • Medical center facility services
  • Cedars-Sinai faculty physicians in their capacity as faculty
  • Cedars-Sinai Medical Care Foundation (“CSMCF”) employed physicians or medical groups that have an exclusive professional services agreement with CSMCF.
  • Cedars-Sinai emergency physicians of the Community Urgent Care Medical Group, Inc.

Financial assistance for elective procedures and for follow-up care is limited to patients who live in the service area or as otherwise approved by an officer of the Organization.

View the full Cedars-Sinai Financial Assistance Policy:

View the full Cedars-Sinai Debt Collection Policy:

Not all doctors who practice at Cedars-Sinai take part in our Financial Assistance Policy. To see if your doctor is included, review the attached listing of participating and nonparticipating doctors.

If your doctor has a "Yes" in the first column, they are included. If your doctor has a "No" in the first column, be sure to ask if they have their own financial assistance policy.

It is possible that your doctor is covered by our policy as part of a group (such as faculty physicians) but that their private practice is not. Whether or not your doctor is listed as covered by the policy, it is a good idea to check with your doctor’s office directly to ensure you receive the most current and accurate information.

More Help

Help paying your bill—There are free consumer advocacy organizations that will help you understand the billing and payment process. You may call the Health Consumer Alliance at 888-804-3536 or go to for more information.

Other Assistance Programs

For cash rates for items and services related to the testing of patients for COVID-19, click here.

Cedars-Sinai takes part in a number of government aid programs that are not part of the Cedars-Sinai Financial Assistance Policy:

  • Medi-Cal
  • California Victims of Crime Compensation Program
  • California Health Benefit Exchange (Covered California)

You may also be eligible for subsidized coverage through the California Health Benefit Exchange (Covered California).

Cedars-Sinai offers cash discounts and package pricing for certain services. In most cases, cash packages cover the hospital and anesthesiologist fees for outpatient procedures not covered by insurance, and for uninsured patients. Cash packages must be paid before you receive services, and claim forms are not provided. Call Cash and Insurance Pricing Line at 310-423-4890 for more information.

Hospital Billing Complaint Program

If you believe you were wrongly denied financial assistance, you may file a complaint with the State of California’s Hospital Bill Complaint Program. Go to for more information and to file a complaint.

Need Help?

If you have questions about financial assistance, we are here to help.

Monday through Friday, 8 a.m. - 4:30 p.m.

Understanding Your Bill

View a sample hospital bill with an explanation of its contents and get tips to figure out your charges.


Get definitions to terms, abbreviations and acronyms related to billing, insurance and financial assistance.

Frequently Asked Questions

Find answers to the most common questions about billing and My CS-Link.