Billing at Cedars-Sinai

Healthcare billing can be complicated. At Cedars-Sinai, we aim to make the billing process as stress-free as possible. If you have questions about your payment options, our staff is here to help.

Need help? Call 866-803-1777

Other Ways to Pay

Use the online payment system. Your payment will process within 2-3 business days

Phone

Call 1-800-CEDARS-1. Your payment will process within 3-5 business days.

Mail Check

Include payment stub on bill and make check payable to "Cedars-Sinai." Your payment will process within 2-4 weeks. Send to:

Cedars-Sinai Medical Center
File 1108
1801 W. Olympic Blvd.
Pasadena, CA 91199-1108

cedars bill images
Understanding Your Bill

If you receive a statement from Cedars-Sinai and have questions about it, this sample hospital bill explains the important sections.

For other questions about your bill, call Patient Financial Services at 866-803-1777.

We use the insurance information you give us to process your account. We suggest you call your insurance company before your visit. Your insurance company can let you know what services your policy covers and how much you need to pay when you have an appointment.

When you receive treatment and services, we send bills to your insurance company. If they do not pay in a reasonable amount of time or do not cover the total amount of your bill, we may call your insurance company again. We also may call you for help in processing your claim.

If your insurance does not cover your entire bill, we may send you a bill for the remaining amount owed. To make this simpler for you, we will include the amount owed for physician and hospital services on one statement.

For patients under the age of 18, the parent or guardian of a patient at Cedars-Sinai is responsible for payment.

In California, doctors may not be directly employed by a hospital—even if they work in a hospital—so doctor and hospital charges are on separate bills. The total amount billed, however, is the same.

Any doctor-ordered services (such as lab tests, X-rays, MRIs, CTs, imaging scans or other tests or procedures) may be billed separately by Cedars-Sinai.

Your insurance company will be billed directly. What your insurance will pay varies, so we suggest you check with your employer or your insurance company before your visit to make certain you will be covered.

If you're admitted to Cedars-Sinai as an inpatient, you and your insurance company will receive bills separate from your office appointment charges. The hospital bill will include room charges, nursing care, medications, linens and other things you received during your stay.

Depending on the services you receive, you also may get bills from different departments and doctors at Cedars-Sinai—such as surgeons, anesthesiologists, radiologists, pathologists and others.

Depending on your health insurance coverage, you may be responsible for paying an annual deductible and/or copayment for care. Unless you have made other plans, you must pay these fees either when you’re admitted to Cedars-Sinai or at an office visit with your Cedars-Sinai doctor.

Patient Financial Services
General Questions

(1-800-233-2771)

Available 24 hours a day, every day

Financial Assistance

Full assistance, discount services and payment plans are available to patients in the community who qualify.

Glossary

Get definitions to terms, abbreviations and acronyms related to billing, insurance and financial assistance.

Frequently Asked Questions

Find answers to the most common questions about billing and My CS-Link.