Healthcare billing can be complicated. At Cedars-Sinai, we aim to make the billing process as stress-free as possible. If you have questions about your payment options, our staff is here to help.

Other Ways to Pay

Use the online payment system to process your payment immediately. You will be asked to enter your account number, which can be found on your bill.


Call the automated voice system at 888-747-8517.

Call Customer Care for personal assistance at 866-803-1777. Customer Care is available Monday through Friday, 8 am - 4:30 pm.

Mail Check

Include payment stub on bill and make check payable to "Cedars-Sinai." Your payment will process within 2-4 weeks. Send to:

Cedars-Sinai Medical Center
File 1108
1801 W. Olympic Blvd.
Pasadena, CA 91199-1108

Financial Assistance

Full assistance, discount services and payment plans are available to patients in the community who qualify. 

Have Questions or Need Help?


Find answers to the most common questions about billing and My CS-Link. Get definitions to terms, abbreviations and acronyms related to billing, insurance and financial assistance.

By Phone

We’re here to help answer your questions Monday through Friday, 8 am - 4:30 pm.

By E-Mail

Would you prefer talk to us by email? No worries – we’ve got you covered and we’ll respond within 3 business days.

Many of your questions or issues can be resolved through your patient access portal. My CS-Link allows you to update your information, ask a question or pay bills at your convivence.

Understanding Your Bill

If you receive a statement from Cedars-Sinai and have questions about it, this sample hospital bill explains the important sections.

For other questions about your bill, call Customer Care at 866-803-1777.